Headquartered in Sykesville, Maryland, Nexion Health is a skilled nursing and rehabilitation provider with locations nationwide. In the absence of a chief information officer (CIO), Nexion’s IT department had long reported to the treasurer. While Nexion focused on expansion into Colorado, Louisiana, Mississippi and Texas, with other states to follow, the IT department was struggling to keep up with demands associated with the rapid and significant national growth. Seeing this as an opportunity to update and transform their IT operating model, Nexion engaged Hartman Executive Advisors to develop a strategic IT plan that would support future growth and expansion.
Upon completion of an initial IT strategy assessment, Hartman confirmed that Nexion’s growth goals, while reasonable, were unattainable with their existing IT infrastructure and operating model. Nexion needed a model that was not only scalable, but also one capable of automating manual processes that slowed down operations.