Despite ongoing efforts by their IT department to keep up with a massive amount of user support and aging systems, a large, independent state agency with more than 50 offices often felt like they were stuck in reverse when it came to technology.
The agency sought out the strategic expertise of Hartman Executive Advisors when it was time to make some long overdue infrastructure upgrades.
Hartman worked with agency leadership to completely rebuild their systems and operations, as well as develop and implement the project management framework they needed not only to replace outdated technology, but also to improve the planning, communication and implementation of an enterprise-wide case management system.
