Healthcare Case Studies Archives


Simpson Senior Services

Simpson Senior Services is a not-for-profit organization in the greater Philadelphia region that includes three senior living and two affordable housing communities. One month into the COVID-19 pandemic, Simpson hired a new CEO from a tech-savvy senior living community with robust internal IT resources. She realized that the organization needed help with technology adoption to

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Baltimore Medical System

Baltimore Medical System (BMS) is the largest Federally Qualified Health Center (FQHC) in Maryland, serving nearly 55,000 patients in Greater Baltimore, in low-income, underserved areas.   The community health center faced a myriad of challenges due to its technical debt, which had built up over an extended period of time. Without a strategic IT leader,

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Nexion Health

Headquartered in Sykesville, Maryland, Nexion Health is a skilled nursing and rehabilitation provider with locations nationwide. In the absence of a chief information officer (CIO), Nexion’s IT department had long reported to the treasurer. While Nexion focused on expansion into Colorado, Louisiana, Mississippi, and Texas, with other states to follow, the IT department was struggling

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For Choptank Community Health System, Inc. (CCHS), achieving an IT infrastructure that was capable of supporting their comprehensive services seemed impossible.   With eight centers across three counties, the privately owned, non-profit provides a full range of health services to every age, regardless of insurance coverage, including primary care and dental. Each center, at times,

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TJ Rock

What happens when a costly IT investment fails to deliver ROI?   TJ Rock Enterprises owns and operates two nursing centers and a retirement community in Maryland. Years ago, the company deployed an electronic health record (EHR) which was supported by members of the business team with clinical and financial backgrounds, but it was under-utilized,

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Mitigating data-related risks and achieving compliance is key for regulated industries   As a Health Information Exchange, the Chesapeake Regional Information System for our Patients (CRISP) facilitates the safe collection and transfer of data between healthcare organizations, allowing those organizations to focus on their core missions: providing high-level care to their patients.   Managing healthcare data means

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Roland Park Place

Strategic IT improved quality of care for residents at this long-term care community   Over the years, Roland Park Place, a continuing care retirement community (CCRC) in Baltimore, came to recognize a need for an electronic health record (EHR) to better meet its business and technology objectives. Leadership realized the impact technology had on the

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