“Three years ago, our organization was supported by multiple regional IT vendors with scattered procedures and very little consistency. We first connected with Hartman in the final stages of a haphazard RFP process to select a centralized IT MSP. Their team quickly helped us get organized, got the RFP on track, and streamlined the evaluation
Presbyterian SeniorCare Network, a nonprofit senior living network in western Pennsylvania serving more than 7,500 older adults, faced leadership and project execution gaps after its senior director of information systems departed. Hartman stepped in as CIO, established an IT investment committee, managed a complex EHR transition, and delivered a strategic IT roadmap. The team migrated
LCH Health and Community Services (LCH), a community health center, provides healthcare, resources, and social services to the people of Chester County, PA, regardless of insurance status or ability to pay. Without a strategic IT leader or department, LCH struggled with an outdated electronic health record (EHR) and other outdated legacy technologies. They also relied
Simpson Senior Services is a not-for-profit organization in the greater Philadelphia region that includes three senior living and two affordable housing communities. One month into the COVID-19 pandemic, Simpson hired a new CEO from a tech-savvy senior living community with robust internal IT resources. She realized that the organization needed help with technology adoption to
Baltimore Medical System (BMS) is the largest Federally Qualified Health Center (FQHC) in Maryland, serving nearly 55,000 patients in Greater Baltimore, in low-income, underserved areas. The community health center faced a myriad of challenges due to its technical debt, which had built up over an extended period of time. Without a strategic IT leader,
Headquartered in Sykesville, Maryland, Nexion Health is a skilled nursing and rehabilitation provider with locations nationwide. In the absence of a chief information officer (CIO), Nexion’s IT department had long reported to the treasurer. While Nexion focused on expansion into Colorado, Louisiana, Mississippi, and Texas, with other states to follow, the IT department was struggling
For Choptank Community Health System, Inc. (CCHS), achieving an IT infrastructure that was capable of supporting their comprehensive services seemed impossible. With eight centers across three counties, the privately owned, non-profit provides a full range of health services to every age, regardless of insurance coverage, including primary care and dental. Each center, at times,
What happens when a costly IT investment fails to deliver ROI? TJ Rock Enterprises owns and operates two nursing centers and a retirement community in Maryland. Years ago, the company deployed an electronic health record (EHR) which was supported by members of the business team with clinical and financial backgrounds, but it was under-utilized,
Mitigating data-related risks and achieving compliance is key for regulated industries As a Health Information Exchange, the Chesapeake Regional Information System for our Patients (CRISP) facilitates the safe collection and transfer of data between healthcare organizations, allowing those organizations to focus on their core missions: providing high-level care to their patients. Managing healthcare data means
Strategic IT improved quality of care for residents at this long-term care community Over the years, Roland Park Place, a continuing care retirement community (CCRC) in Baltimore, came to recognize a need for an electronic health record (EHR) to better meet its business and technology objectives. Leadership realized the impact technology had on the
