Category: Systems & Software

5 ways nonprofits can connect with their audiences through CRM

Nonprofit leaders know how vital it is to develop meaningful and lasting relationships with their current and prospective members, donors and other stakeholders. However, many organizations struggle with exactly how to track and report constituent interactions in a way that works for everyone involved in the process and, ultimately, helps fulfill their mission.

Is your customer relationship management (CRM) system delivering ROI?

There are many CRM systems out there for businesses to use, each with their own list of pros and cons. However, even once the right software is selected and the C-suite is on board, improper implementation of a CRM system across an organization can be detrimental to corporate culture and wind up costing a lot of money with little return on investment (ROI).

Making Business Technology Personal

Have you ever wondered why it’s so much easier to select, embrace and get value from personal technology than technology for your business? Most people love the personal technology that helps organize their lives, but rarely speak in such glowing terms about their office technology. Why is that?

3 Steps to More Effective Systems Development

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“There is never time to do it right, but there is always time to do it over.”  This quote, known as “Meskimen’s Law,” makes the point that, so often, people are unwilling to take the time to follow a process or procedure that is well known to be effective because it is too time consuming Continue Reading

5 Tips for Successful Contract Negotiation

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A successful software implementation project starts at the beginning of the negotiation phase. If anything goes wrong, and sometimes even when it all goes right, the software agreement will dictate how costs are determined and specific situations are handled. Though it can be painful and daunting, negotiating a good agreement is a critical part of Continue Reading

3 Tips for Good to Great Software Selection

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While you may have experience with software selection projects for your organization, here are three tips to help you take the process from good to great. Connect and communicate beyond the vendor sales team. How many times have you established a great rapport with a vendor salesperson? How much time have you spent transferring knowledge Continue Reading

Top 10 Software Contract Negotiation Tips

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No one ever said that software contract negotiation was fun…or easy. Follow these 10 key negotiating points to give your organization the upper hand. Initial/One Time Cost: This is the most obvious negotiating point. We all want to minimize the initial cash outlay for our software acquisition. Understanding the current demand for the product, how Continue Reading

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