How AI And Digital Transformation Enables Healthcare To Enhance Capabilities And Patient Care


Technology is a major driver of change in the healthcare industry. The industry relies on digital tools like electronic health records (EHR) and online patient portals to streamline operations, and individuals depend on those same tools to take charge of their own health. Healthcare organizations that consistently stay on top of technology trends can improve patient care, optimize business processes, and attract and retain quality staff.

Healthcare System Strain At The Start Of The Decade Shows Need For Digital Transformation

The COVID-19 pandemic strained healthcare systems around the world. Patients struggled to access care while organizations battled labor shortages. Digital transformation, the use of technology to drive a business forward, can address the strain while also improving the patient and provider experience. In some instances, digital technology can enhance a patient-centered experience that improves care delivery and the patient experience.

Improving the patient experience should be a top goal when adopting digital solutions, with 92 percent of health systems leaders pointing to that desired outcome. Similarly, healthcare organizations managing labor shortages can explore robotics process automation (RPA), a technology that uses robots to mimic human actions.

There Is A Growing Need For On-Demand Healthcare

father holding his son on his knees while on a telemedicine call with a doctorTelemedicine and remote patient monitoring are here to stay. Moving forward, patients will expect healthcare organizations to provide this type of on-demand healthcare.

According to an American Medical Association survey, over 80 percent of physicians indicate that telehealth improves access to care and 62 percent believe telehealth improves patient satisfaction. Healthcare organizations that invest in digital technologies will have a competitive edge now and in the future.

The Key To The Next Wave Of Healthcare Technology Innovation Is In Big Data

Healthcare organizations process large amounts of data on patient health, billing, and procurement. Data analytics allows organizations to turn raw data into smart, usable information. Instead of having staff spend valuable time inputting data, this task can be completed by AI. Cutting-edge data analytics tools will help healthcare leaders make informed, data-based decisions.

AI Will Play Major Role In Predictive Healthcare

young man participating in a clinical trial with a physicianInvesting in preventative care pays off for healthcare organizations. When healthcare providers identify health problems early, patients benefit––and so do the organizations themselves.

AI already plays a key role in predictive healthcare. Technology-enabled trackers, including heart rate monitors and oxygen sensors, provide a wealth of information. By utilizing this health data, clinicians can better treat patients and predict their future healthcare needs.

Much of the technology behind AI already exists today. However, integrating monitoring technologies into health systems through AI allows healthcare organizations to leverage the data.

Although Interest In New Healthcare Technology Is High, Leaders Want Measurable Results

According to the World Economic Forum, healthcare spending on digital transformation exceeded $1.3 trillion in 2022, with an expected 10.4 percent annual growth in spending.

Two significant challenges face healthcare leaders considering their organization’s digital investment. First, leaders may struggle to prioritize their organization’s needs and find technologies that match their objectives. With a wealth of options, leaders benefit from an experienced IT partner to identify solutions.

Second, the digital transformation process is long and requires a sustained investment. As a result, leaders and boards want measurable results as they continue to invest in digital transformation.

Initial Investments Needed For Healthcare Technologies Are Large

health data scientist working on his workstation to review CT brain scan healthcare technologyIntegrating digital technologies into operations requires a significant investment of both time and money.

When asked about the barriers to digital transformation, healthcare technology specialists listed their organization’s budget as the top challenge. Facing budgetary constraints, healthcare organizations often prioritize investments based on their payoff. Success comes when organizations create milestones throughout the transformation process and generate measurable performance indicators.

Leaders In Healthcare Technology Focus On Milestones To Measure Progress

Checkpoints throughout the digital transformation process help healthcare leaders measure progress. By creating key performance indicators (KPIs), organizations can track the return on their investment.

Technology can decrease the administrative hours required to complete certain tasks. Like any organization, healthcare relies on administrative processes. Procurement, financial management, and human resources all require time and energy. Using AI to automate tasks frees up administrative staff to manage other tasks, including patient interaction.

Organizations must consider KPIs that contextualize their work toward their mission. By tracking these KPIs, technology leaders can demonstrate the value of investing in digital technologies.

Executive Buy-In Is Crucial To Pushing Forward Digital Transformation

Healthcare organizations that succeed in digital transformation share key characteristics. Executive buy-in and organizational leadership can make or break digital transformation plans. According to the Deloitte survey, 80 percent of healthcare technology experts indicate that leadership plays the most important role in adopting digital technologies.

Reach Out To Hartman And Push Your Digital Transformation Forward

An investment in AI and digital transformation can transform healthcare delivery, the patient experience, and healthcare operations. Hartman Executive Advisors specializes in finding IT solutions for healthcare organizations. Contact us today or call our team at (410) 587-0064 to design a digital transformation strategy for your organization.


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