How technology is changing the higher education business model

At Hartman, we believe in the power of strategic IT planning for long-term success at educational institutions. Read on for some thoughts from our team of experts on the major technology trends affecting education today.

How has technology changed the education business model in the past five years? Technology has created an extremely diverse set of options for students to achieve their academic goals. New offerings such as competency-based education, online programs and MOOCs (massive online courses) are examples of educational paths enabled by technology. Even traditional undergraduate programs need to adapt to student expectations for 24/7 access to information.

What’s the most important factor education leaders need to consider when it comes to technology?
An institution’s technology function can only be successful with strong, purposeful collaboration between IT leaders, administration and faculty. This alliance creates accountability and lets IT leaders recommend and deliver solutions that meet user needs and achieve institutional goals.

What major issue could a strategic IT approach help solve for institutions?
Student retention could benefit significantly from the right technology investments. For example, business intelligence software helps identify trends and patterns in students and cohorts that lead to attrition. This data can also help institutions personalize academic counseling, especially during the first critical year.

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