IT Project Governance: Maximizing Value in Manufacturing and Distribution 


In the fast-paced world of manufacturing and distribution, technology plays a pivotal role in ensuring businesses remain competitive, secure, efficient, and responsive to ever-evolving consumer demands. For CEOs navigating this dynamic landscape, it’s abundantly clear that technology is not a one-size-fits-all solution. To make effective choices in technology investment while optimizing returns, organizations need a strategic approach to aligning resources with the organization’s strategic objectives and priorities. This is where IT governance comes into play, offering a structured framework that extends its benefits beyond the mere implementation of new technology and instead creates transparency for thoughtful decision-making. 

Benefits of Effective Technology Project Governance 

A Structured Approach to Organizing and Managing Technology Projects 

Effective IT governance provides organizations with a systematic approach to optimizing technology initiatives. It acts as a roadmap, guiding decision-makers through the complexities of managing multiple ongoing projects with differing priorities coming from various business units. With this framework in place, organizations can evaluate and prioritize IT initiatives and ensure that they are well-defined, well-structured, and well-managed, leading to more successful outcomes. 

IT project Governance manufacturing

Take Southwest Airlines for example. In December 2022, the airline giant experienced a catastrophic failure of its ERP system, resulting in the cancellation of 16,700 flights, stranding two million passengers, and incurring estimated costs of up to $825 million. This incident could have been mitigated and potentially prevented altogether if there was an effective IT governance process whereby the antiquated IT infrastructure was identified as a risk and prioritized accordingly amidst all other IT initiatives.   

Aligning Technology Initiatives with Overarching Business Objectives 

In order for manufacturers and distributors to realize true value and ROI, IT needs to be aligned with overarching business objectives. Effective IT project and portfolio governance ensures that technology initiatives are prioritized according to both strategic goals and risk tolerance. By creating a clear connection between technology investments and business outcomes, governance helps organizations make decisions that contribute to their long-term success. 

Improved Interdepartmental Communication and Effective Teamwork 

IT project governance promotes interdepartmental communication and collaboration. By bringing together stakeholders and participants from various parts of the organization, governance enhances knowledge-sharing, accountability, and teamwork. This interdepartmental cooperation not only streamlines technology projects but also fosters a deeper understanding of how technology can contribute to the organization’s overall success. 

Risks of Neglecting IT Governance 

Project Delays, Cost Overruns, and Scope Creep 

Neglecting IT governance can lead to project delays, cost overruns, and scope creep. Without a structured framework, timelines may extend, budgets can balloon, and project objectives may gradually expand.  

IT project delays

Imagine a company embarking on a software development project without proper IT governance. Initially, the project lacks a structured approach to managing timelines, budgets, and project scope. As the project progresses, deadlines are missed due to unclear objectives and poor coordination among teams. Without effective governance, the project encounters cost overruns as unforeseen expenses arise, such as additional development hours or necessary software updates that weren’t factored in initially. Moreover, scope creep becomes apparent as stakeholders continuously request new features or modifications, causing the project to deviate significantly from its original intent. Effective governance is essential to prevent such setbacks and ensure projects stay on track and within budget. 

Tension Between IT and Business Units 

Inadequate governance creates tension between IT and business units. When technology projects stall due to lack of oversight, it creates friction, causing job dissatisfaction and driving up employee turnover. This cycle, rife with internal discord, can tarnish the organization’s reputation as an employer, making it difficult to both attract and retain high-caliber talent.  

Security and Compliance Vulnerabilities 

Perhaps the most pressing risk of neglecting IT governance is the exposure to security and compliance vulnerabilities. Without proper oversight and control, organizations are more susceptible to data breaches and compliance violations. In the manufacturing and distribution sectors, where sensitive data is abundant, these vulnerabilities can lead to substantial financial losses and damage to the organization’s reputation. IT governance is a necessity for staying competitive and resilient in the face of rapid technological advancements. 

Technology Project Governance is Core to Success

IT project Governance distribution

For manufacturers and distributors, IT is the key to operational efficiency, increased profit margins, market expansion, and robust relationships with retailers. With the right governance in place, executives can be confident that their technology initiatives are aligned with their business objectives and will likely be completed on time and in budget. 

Hartman Executive Advisors’ team of strategic IT leaders help companies establish IT governance and IT steering committees to enable effective prioritization, accountability and alignment between business and IT.  With our unbiased guidance, business leaders can navigate the ever-changing technology landscape while mitigating risks, optimizing technology investments, and ensuring successful business outcomes. Contact us today to learn more about how effective IT governance can improve your business.   


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