What to Consider Before Using New Business Technology


If your company has been using the same technology for years, it’s probably showing its age by now. You can’t get the reports you need. Your people complain frequently about the “system” being down or too slow. We hear these pains and more from CEOs time and time again. It’s time to start using new business technology to boost productivity and minimize complaints.

Questions to Ask Yourself Before Using New Business Technology

The replacement of a legacy enterprise business system is a major undertaking, to say the least, and the temptation is there to defer the work, and doing whatever it takes to “make the old systems work.” But you and your organization are past that. Your business has changed, and you know that your current solution hasn’t kept pace. You have come to the realization that it’s time to transform your business so that you can grow and remain competitive.

But where do you begin?

The first step is to reexamine your business strategy. Before you think about replacing a tool, ask yourself the 4 big questions:

  1. Where are you taking your business in the next 5-10 years and beyond?
  2. How are you going to grow by using new business technology?
  3. What are your key opportunities for improving efficiencies and customer satisfaction?
  4. What are the risks involved in implementing new technology?

We use this approach for one reason when implementing new business technology: because it works. When you have a complete understanding of the issues, you and your team are ready to zero in on solutions. Things like workflow, information hand-offs, reporting and customer impact are critical areas of focus, but without the context of the answers to the ‘Big Questions,’ it’s too easy for software demos and trade show brochures to distract you from the bigger-picture business goals. If your organization needs help deciding whether they want to replace their current business technology, contact Hartman Executive Advisors today.


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