For human service organizations, data has moved beyond its traditional back-office role, now sitting at the center of operational strategy, service design, and impact measurement. The combination of expanding data sets, rising public accountability, and shifting funding models has made data not just useful but essential. Data strategy, at its core, is about how an
Welcome to Executive Edge, the video series that delivers sharp insights and real-world perspectives on the technology trends transforming today’s industries. In this episode, we dive into the future of healthcare IT—and why moving beyond the EHR is essential for growth, retention, and improved care. Joining the conversation are Scott Brooke, Chief Technology Officer and
Welcome to Executive Edge, a video series featuring expert insights on top technology trends. In this episode, we explore how AI is transforming healthcare and human services—driving innovation, streamlining operations, and strengthening cybersecurity in an era of rapid digital change. Amy Solomon 0:04 Oh, hey Anne Rodney. It’s great to see both of you today.
As we approach 2025, the health and human services industry is undergoing remarkable shifts driven by advancements in technology, an increased focus on engagement, and a growing emphasis on digital accessibility. These trends are not only reshaping operational strategies but also transforming how provider organizations interact with individuals under their care. Here are the top
According to a recent article by Walden University, technology is profoundly reshaping social work by enhancing accessibility, efficiency, and data quality across the board. The implementation of telehealth services has significantly improved access to care, particularly for clients in remote or underserved areas. Additionally, digital case management systems have streamlined administrative tasks, allowing social workers
In the relentless pursuit of serving their clients, leaders at human services organizations often get caught up in the daily grind and lack the time for more out-of-the-box thinking. However, if they can get beyond the basics and foster a culture of innovation among all levels of employees, that could benefit clients even more in
As cyberattacks increase and evolve, human service organizations must adapt and develop resiliency. And while some aspects of cybersecurity translate across industries, human services organizations have distinct challenges to consider when building resiliency from online threats. To move from reactive responses toward a proactive and holistic program, start by identifying your organization’s top cybersecurity risks
AI and Automation: Navigating the Digital Shift in Human Services In today’s fast-changing world, AI and automation are becoming practical tools for many industries, including human services. Simply put, AI mimics human thinking, while automation handles tasks with little to no human help. These technologies are making human services more efficient, effective and focused on
Technical Debt, or tech debt, is an accumulation of legacy systems and sub-optimal technology solutions, as well as technology shortcuts taken to save money, and time, or overcome a knowledge gap. It’s inevitable for most organizations, as there is always more work to do than time to do it. However, taking on too much technical
With its unique aspects and stringent guidelines, fund accounting often poses a significant challenge to human services organizations. At the core of these entities, it plays a pivotal role in ensuring funds are accurately tracked, managed, and reported. This is not merely an operational necessity but a commitment to transparency, integrity, and adherence to the
