All Case Studies Archives

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Farmers and Merchants Bancshares, Inc.

Farmers and Merchants Bancshares, Inc. is a financial holding company and the parent of Farmers and Merchants Bank. The Maryland-based bank was chartered in 1919 and serves the deposit and financing needs of both consumers and businesses.   F&M Bank recognized an opportunity to acquire in-market Carroll Community Bank and partnered with Hartman Executive Advisors

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Secom

Secom is a national security provider, bringing the highest-rated low-voltage technology available to commercial, government, and nonprofit sectors. Headquartered in Columbia, MD, Secom provides the full spectrum of security needs from planning and engineering to installation, integration, and ongoing monitoring services to companies across the country.   Prior to engaging with Hartman, Secom did not have

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Simpson Senior Services

Simpson Senior Services is a not-for-profit organization in the greater Philadelphia region that includes three senior living and two affordable housing communities. One month into the COVID-19 pandemic, Simpson hired a new CEO from a tech-savvy senior living community with robust internal IT resources. She realized that the organization needed help with technology adoption to

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Baltimore Medical System

Baltimore Medical System (BMS) is the largest Federally Qualified Health Center (FQHC) in Maryland, serving nearly 55,000 patients in Greater Baltimore, in low-income, underserved areas.   The community health center faced a myriad of challenges due to its technical debt, which had built up over an extended period of time. Without a strategic IT leader,

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Nexion Health

Headquartered in Sykesville, Maryland, Nexion Health is a skilled nursing and rehabilitation provider with locations nationwide. In the absence of a chief information officer (CIO), Nexion’s IT department had long reported to the treasurer. While Nexion focused on expansion into Colorado, Louisiana, Mississippi, and Texas, with other states to follow, the IT department was struggling

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Rosedale Federal Savings & Loan Association

With nine branches across three counties in Maryland, Rosedale is a well-known community bank that serves both personal and small business customers and specializes in mortgage lending. Rosedale leadership initially engaged Hartman to help with technology integration planning and execution related to a merger with another community bank. Hartman led the integration efforts and seamlessly

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State Agency

Despite ongoing efforts by their IT department to keep up with a massive amount of user support and aging systems, a large, independent state agency with more than 50 offices often felt like they were stuck in reverse when it came to technology.   The agency sought out the strategic expertise of Hartman Executive Advisors

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Choptank

For Choptank Community Health System, Inc. (CCHS), achieving an IT infrastructure that was capable of supporting their comprehensive services seemed impossible.   With eight centers across three counties, the privately owned, non-profit provides a full range of health services to every age, regardless of insurance coverage, including primary care and dental. Each center, at times,

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Fello

Stabilizing and modernizing technology systems contributes to the nonprofit’s mission   Fello, formerly known as The Arc Central Chesapeake Region, is a community-based organization advocating for and serving children and adults with intellectual disabilities and their families. Focused on its mission, Fello aims to promote respect, create opportunities, and advocate for equal rights for people

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Medifast

Halting technology workarounds fired up Medifast’s IT metabolism   While enjoying rapid business growth, Medifast lacked a strategic IT plan that aligned with their business goals. Projects were handled on a first-come, first-serve basis, with few business metrics outlining success criteria and no control mechanisms for tracking successful completion. Further, a lack of cultural fit

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