All Case Studies Archives

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State Agency

Despite ongoing efforts by their IT department to keep up with a massive amount of user support and aging systems, a large, independent state agency with more than 50 offices often felt like they were stuck in reverse when it came to technology.   The agency sought out the strategic expertise of Hartman Executive Advisors

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Choptank

For Choptank Community Health System, Inc. (CCHS), achieving an IT infrastructure that was capable of supporting their comprehensive services seemed impossible.   With eight centers across three counties, the privately owned, non-profit provides a full range of health services to every age, regardless of insurance coverage, including primary care and dental. Each center, at times,

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The Arc Central Chesapeake Region

Stabilizing and modernizing technology systems contributes to the nonprofit’s mission   The Arc Central Chesapeake Region is a community-based organization advocating for and serving children and adults with intellectual disabilities and their families. Focused on its mission, The Arc aims to promote respect, create opportunities, and advocate for equal rights for people with intellectual and

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Medifast

Halting technology workarounds fired up Medifast’s IT metabolism   While enjoying rapid business growth, Medifast lacked a strategic IT plan that aligned with their business goals. Projects were handled on a first-come, first-serve basis, with few business metrics outlining success criteria and no control mechanisms for tracking successful completion. Further, a lack of cultural fit

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Van Metre

Organizational culture is a key driver for long-term IT success.   Founded in 1955, the Van Metre Companies has established itself as a leader in the Greater Washington DC real estate and development industry. Over the last 60 years, the company has developed countless residential neighborhoods and commercial properties that have become woven into the

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Old Line Bank

Remaining compliant and meeting customer needs goes hand-in-hand at financial institutions   Founded in 1989, Old Line Bank has grown exponentially over the past 26 years. The Bowie, Maryland-based bank employs over 250 individuals, operates nineteen branches, and provides a wide array of product offerings to its valued customers.   In an ever-changing environment of federal

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TJ Rock

What happens when a costly IT investment fails to deliver ROI?   TJ Rock Enterprises owns and operates two nursing centers and a retirement community in Maryland. Years ago, the company deployed an electronic health record (EHR) which was supported by members of the business team with clinical and financial backgrounds, but it was under-utilized,

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Lothorian

Strategic IT approach increased gross revenue by 78% Pool construction company, Lothorian, was bogged down with manual processes to manage service and routing schedules, keep track of inventory and document customer equipment and history. A previous customer service software purchase intended to remedy this inefficiency was not being utilized by staff and spurred confusion and

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The Strata Group

The right IT solutions increased revenue by 200% in three years.   Home buyers increasingly rely on the Internet as a source of information, and The Strata Group, a coalition of companies representing all facets of the industry, needed a CIO to help them sift through the sea of technology solutions and develop a strategy

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So Others Might Eat

How eliminating outdated paper processes improved the outlook for poor and homeless individuals in Washington, DC   So Others Might Eat — DC (SOME) provides food, shelter and other free services, including job training, addiction treatment and counseling, to underserved populations in and around the District of Columbia. Previously, individuals desiring to gain important job skills

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