All Case Studies Archives

CIO presenting technology strategy and governance updates to executive leadership team.

Global Pharmaceutical and Medical Device Manufacturer

Hartman Executive Advisors partnered with a global pharmaceutical and medical device manufacturer formed through a large-scale merger, operating across more than 70 countries with approximately 36,000 employees worldwide. With annual revenues in the $17–18B range, the organization supports a broad portfolio of branded and generic products across highly regulated markets. At the time of engagement,

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Senior Living Case Study for Fractional CIO Services

Presbyterian SeniorCare Network

Presbyterian SeniorCare Network, a nonprofit senior living network in western Pennsylvania serving more than 7,500 older adults, faced leadership and project execution gaps after its senior director of information systems departed. Hartman stepped in as CIO, established an IT investment committee, managed a complex EHR transition, and delivered a strategic IT roadmap. The team migrated

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fractional CIO case study

Edison Electric Institute (EEI)

The Edison Electric Institute (EEI), representing U.S. investor-owned electric companies, struggled with outdated technology, operational inefficiencies, and a lack of IT governance. Without a strategic IT department, EEI’s technology investments were misaligned with its long-term goals. EEI engaged Hartman Executive Advisors to assess its IT landscape and provide fractional CIO, CTO, and CISO services. Hartman

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NAHC AMS Case Study

The National Association for Home Care and Hospice (NAHC)

The National Association for Home Care and Hospice (NAHC), representing 33,000 home care and hospice organizations, faced operational disruptions due to aging technology and on-premise systems that hindered remote work. With an outdated Association Management System (AMS) nearing end-of-life and a small IT team focused on maintenance rather than strategy, NAHC turned to Hartman Executive

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Construction Data Drive Decision Making

Southway Builders

Southway Builders partnered with Hartman Executive Advisors to enhance operational efficiency and data-driven decision-making across its construction projects. Despite a strong reputation, the company faced challenges with inconsistent IT use, fragmented data, and portfolio analytics. Hartman implemented a project life cycle data strategy, integrating performance metrics and automating reporting processes. By fostering a data-centric culture,

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IT Leadership Case Study - Community Health Center FQHC

LCH Health and Community Services

LCH Health and Community Services (LCH), a community health center, provides healthcare, resources, and social services to the people of Chester County, PA, regardless of insurance status or ability to pay. Without a strategic IT leader or department, LCH struggled with an outdated electronic health record (EHR) and other outdated legacy technologies. They also relied

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Fidelity Bank

Fidelity has many qualified leaders in place to handle parts, but not all, facets of today’s complex and demanding governance and infrastructure requirements. Whenever leadership changes, the business model changes which is highly disruptive and costly. Fidelity needed a long-term, accountable IT leader to navigate the bank through regulatory challenges and enhance operational efficiencies.  

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Shura, Inc.

Shura, a residential and vocational rehabilitation program based in Baltimore, Md., provides support services to people with disabilities seeking residential, employment, day habilitation and/or behavioral health services. Shura’s commitment to its mission was put to the test when it fell victim to a major ransomware attack that held their data hostage, leaving Shura unable to

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Howard University

Founded in 1867, Howard University is a private, historically black college and university (HBCU) in Washington, D.C. Howard is comprised of 14 schools and colleges and offers undergraduate, graduate, and professional degrees in more than 140 programs.   As a past client of Hartman Executive Advisors, Howard engaged Hartman for transitional Chief Information Officer (CIO)

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Burlington United Methodist Family Services

Burlington United Methodist Family Services offers various services to people in West Virginia and Western Maryland. The organization faces significant challenges due to key personnel nearing retirement without a strategic IT leadership role. Burlington United Methodist Family Services requires help eliminating manual and inefficient processes to enhance customer service. Their paper-based human resources and accounting

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