Systems & Software Archives

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5 Ways Nonprofits Can Connect With Audiences Through CRM

Nonprofit leaders know how vital it is to develop meaningful and lasting relationships with their current and prospective members, donors and other stakeholders. However, many organizations struggle with exactly how to track and report constituent interactions in a way that works for everyone involved in the process and, ultimately, helps fulfill their mission.

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Is Your CRM System Delivering ROI?

There are many CRM systems out there for businesses to use, each with their own list of pros and cons. However, even once the right software is selected and the C-suite is on board, improper implementation of a CRM system across an organization can be detrimental to corporate culture and wind up costing a lot of money with little return on investment (ROI).

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IN THE NEWS: Dave Hartman on finding “hidden gems” in raw data

What critical business information is hiding in your raw data? Dave Hartman, president and founder of Hartman Executive Advisors, shared his thoughts with InformationWeek readers in a recent article. Read the full article here — 12 Types of Data IT Can’t Afford to Overlook

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5 Tips For Successful Contract Negotiation

A successful software implementation project starts at the beginning of the negotiation phase. If anything goes wrong, and sometimes even when it all goes right, the software agreement will dictate how costs are determined and specific situations are handled. Though it can be painful and daunting, negotiating a good agreement is a critical part of

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3 Tips For Good to Great Software Selection

While you may have experience with software selection projects for your organization, here are three tips to help you take the process from good to great. 1. Connect and Communicate Beyond the Vendor Sales Team How many times have you established a great rapport with a vendor salesperson? How much time have you spent transferring

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Top 10 Tips For Negotiating Software Contracts

No one ever said that negotiating software contracts was fun… or easy. That is why we provided the top software negotiation tips to ensure a successful contract negotiation. 10 Key Points to Consider When Negotiating Software Contracts Follow these 10 key negotiating points to give your organization the upper hand. 1. Initial/One Time Cost This

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